Following the unexpected announcement by the government of Jersey yesterday, we are now temporary closed to the public as of 20:00hrs this evening. Although this decision is one we may not agree with, we continue our support and commitment to the health and wellbeing of our team, clients, patients and members during this unprecedented crisis.
Although, there are no defining details as yet we are working tirelessly to bring you clarity on the subject over the next few days. We are informed and expected to be re-opening the facility on Monday 4th January, if not before, pending Island status reviews.
PERSONAL TRAINING CLIENT COMMUNICATION
All active Personal Training Clients will receive email notifications from 12pm tomorrow. This will bring complete clarity on all membership queries and explain our COVID GUARANTEE.
PHYSIOTHERAPY PATIENT COMMUNICATION
Sammy will be in touch with all patients today arranging all face to face appointments to be converted to our virtual appointment system with immediate effect.
TM8 MEMBERS COMMUNICATION
All active TM8 members will receive email notifications from 12pm tomorrow. This will bring complete clarity on membership queries and explain our COVID GUARANTEE.
We are extremely grateful to all our returning clients and patients and would like to thank you all for playing a huge part in the very successful post lockdown operation of The Elevate Institute of Fitness & Rehab.
We are consistently delivering on all requirements set by The States of Jersey safe exit strategy and have successfully, exceeded and integrated 100% of all risk assessments required by our Industry related best practice frameworks.
Our COVID-19 Promise – Dedication, Determination and Desire
With the ever changing landscape of COVID-19, we are now more than ever in a position to demonstrate our absolute commitment to our Elevate family; clients, patients and members alike.
We work tirelessly with a determination and dedication that The Elevate Institute will be a platform you can TRUST.
Our motivation in providing our customers with a world class facility, Industry leading health and hygiene, and un-paralleled services is born out of our desire to LEAD not follow…
We are very proud of our mitigation strategies and operational infrastructure in place and we are ready to react to every eventuality this pandemic can throw at us – well we hope so!
As always, we are strong when we are UNITED.
We remain UNITED with a clear directive; To provide a service and facility that places priority on the SAFETY for our staff, clients and patients alike, enabling all to enjoy with ultimate confidence that we all have each others backs…
Our entire team including our Personal Training, Group Training and Physiotherapy teams have been so appreciative to have received such amazing feedback from our family of customers – Thank you – It means so much….
A few more details for you….
1. The Workplace Testing Programme
We are super proud to have been one of the first businesses to be invited to join this programme. This has been in place for a few months now with regular testing and we are delighted to state that all results have been NEGATIVE!
We will continue with this commitment throughout this pandemic.
2. ARE YOU BEING TESTED?
IF THE ANSWER IS YES – PLEASE FOLLOW THE BELOW ELEVATE POLICY
– If you have a PCR test booked, please do not attend any appointments until you have the received your NEGATIVE results
– If you test POSITIVE, please can we request you inform us by emailing [email protected] (This is a P&C communication)
3. WOULD YOU LIKE YOUR PT TO WEAR PPE?
IF THE ANSWER IS YES, PLEASE FOLLOW THE BELOW ELEVATE POLICY
– All Elevate coaches will have PPE available for every session
– Your coach will ask you at the start of each session, if you wish them to wear it
– If your answer is YES – then they will immediately put this into action
– Most of the Elevate coaches have already made the decision for our clients by wearing PPE at all times
Our operational framework has been developed following the advice and guidance of Public Health England, IPC, Government of Jersey, UK Active, Europe Active and Ireland Active and has proved highly successful in operation.
This framework have been compiled in full partnership with major UK fitness and leisure operators and has been reviewed and approved by the leading medical experts that have been informed by best practice for said frameworks. This framework will be available on request by emailing [email protected] and will be placed upon this website in due course.
While some people may be (understandably) nervous, we will be taking every step to ensure our clients and patients can attend our facility with ultimate confidence. Safety is our first priority, and we are proud that our infrastructures in place will provide a safe, enjoyable and virus free experience at the Institute. We request a shared responsibility within the Elevate community, one which, all that attends our facility are supportive of our procedures and protocols, allowing us the opportunity to operate with excellence on every occasion.
We are not your normal gym, physiotherapy clinic or group training studio. We are a professionally accredited Institute of Fitness and Rehab.
As a private and dedicated institute we are fortunate enough to manage and be able to monitor all who visit Elevate. Our booking management systems will allow us to manage occupancy, capacity and more importantly, the health of all that attend.
All clients, members and patients are private pre arranged appointments. This allows our world-class coaching and medical teams to assess all attendees on every visit. This is something generic health clubs are unfortunately struggling to do.
If we can facilitate with further information, please do not hesitate to contact us on the below contact details
Personal Training Queries
Email: [email protected]
Email: [email protected]
Group Training Studio
Email: [email protected]
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Yours in Health
Mark Stewart and the Elevate Team